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On Demand Support Plan - the basic plan

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Certified ACT! by Sage Support! We make it easy to help you choose which customer support option is the best for your business.

Do you need more help? Call 866.467.7672 now to set up an on-site appointment.

More than support Accounting Business Solutions by JCS is dedicated to making our customers' operation more effective by helping you gain insight into your accounting application and that you receive a healthy return from your software investment.

On Demand Support Plan Includes:

  • Simple support you pay for as you need help. There is a $40 minimum charge (10 minutes @ $4.00 per minute)

  • Experienced technicians who’ll provide you with fast friendly solutions

  • Existing customers receive 1 Free call within 30 days from the date you purchase your upgrade through us

Support specialists reserve the right to limit calls to one hour or one incident. Phone support is available for all customers but is not a substitute for training. Your information is kept confidential.

In fairness to our clients calls are screened at no charge to gain as much information as possible regarding your particular problem. Charges will begin when technical support is actually given. Normally calls are returned the same day. JCS reserves the right to refuse service. A 2 hour minimum charge applies to on-sites cancelled less than 24 hours before the onsite is scheduled. Travel time is billed 1 way and both ways over 35 miles. Business hours are Monday – Friday 8am-5pm CST. After hour rates are 1.5 times service rates. Payment is required at the time services are performed.

Copyright 2007 Accounting Business Solutions by JCS
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All Logos & Brand Names throughout this website copyright 2007 to their respective owners. Sage Software, the Sage Software logos, and the Sage Software product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are property of their respective owner. Crystal Reports is the registered trademark and technology of Business Objects SA.

Accounting Business Solutions by JCS software training and support for Sage Peachtree, ACT! by Sage, Timeslips by Sage Fixed Asset, Sage MAS 90 ERP, Sage MAS 200 ERP and Crystal Reports are available in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho , Illinois, Indiana, Iowa, Kansas, Kentucky , Louisiana , Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma , Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.